Privacy Policy
We highly value your privacy and will strictly adhere to the terms set forth in this statement when collecting and using your personal data, specifically as follows:
1. Information Collection and Retention Principles
We will only collect your relevant information when necessary to achieve the purpose of a transaction or to provide the service; Your personal information will only be retained for the period stipulated by law, or for a reasonable period necessary to achieve the purpose of collection. You can browse our website anonymously without providing any personal information. When you access the site without logging into a user account, we cannot identify you and will not proactively collect your personal data.
2. Collection and Use of Personal Data
We will never sell, share, or trade your personal data to any third party. Personal information collected online will only be used for internal business purposes within our group. When you create an account, we will collect the following basic information: Name, Shipping Address, Email Address, Phone Number, Date of Birth, Gender. This information will be used for: Sending your purchased goods; Synchronizing the delivery status of your goods and providing customer support; Pushing relevant product information to you (you can choose to decline); Processing your orders, or providing corresponding services and information through the website according to your needs; Account management, online payment verification and transaction processing, website download information review, and user behavior statistical analysis; Identifying website visitors and recommending products or services that may meet your needs (you can choose to decline). To ensure smooth delivery of goods, we may provide your name, address, and other necessary information to third-party partners such as courier companies and suppliers. Please note: Courier companies may require you to provide your ID number to complete internal customs inspection procedures and ensure the smooth export of goods. Your order information will be properly stored. For security reasons, we do not support direct retrieval of this information. You can log in to your personal account to check order details, verify information, and manage your personal address, bank information, and newsletter subscription status. Please safeguard your personal account information and do not disclose it to any unauthorized third parties. Our company assumes no responsibility for risks arising from password leaks or improper use.
3. Personal Data Security
We take multiple measures to protect your personal information security, including: Strictly limiting access to personal data, authorizing only necessary personnel to access it; Deploying professional technical protection products to prevent unauthorized access to computer data; Securely destroying your personal data when it is no longer used for its intended purpose. For financial information, our company uses 128-bit end-to-end secure communication privacy technology (SSL). This technology is an industry-recognized advanced security measure, extremely difficult to crack, and its security has been widely verified.
4. Personal Data Disclosure Rules
Except for partners providing necessary services to the website and related third parties, our company will not disclose your personal information to any other organization or individual. Disclosure under special circumstances: If there is a reasonable reason to believe that disclosure will help avoid threats to life or health, or to cooperate with law enforcement agencies in their work, our company may disclose relevant personal information in accordance with the law.
5. Changes to this Privacy Statement and Complaint Channels
Our company reserves the right to update or modify this Privacy Statement in accordance with laws and regulations. Changes will be announced through official channels. If you believe our company's actions violate this Privacy Statement, or if you have any objections to our privacy handling or complaint handling methods, please contact us at service@mail.dashwisp.com. We sincerely welcome your opinions and suggestions. Feedback can also be sent to the above email address.
6.Personal data collection
The Company does not sell, share or trade customer data collected with third parties. Personal data collected online is disclosed only within the group of the Company for internal use. When you create an account of the company, the basic profile we collect from you contains:
1) Name
2) Shipping address
3) Email address
4) Contact phone number
5) Date of birth
6) Gender
The personal data we collect from you will be used for the following purposes:
1) Ship the goods you bought at the company
2) Provide the latest news on product delivery status and customer support
3) Provide you with information about the goods
4) Process your order, or provide services and information based on your request or through our website
In addition, we will use the information you provide to manage your account, verify and conduct your online payment related transactions, review the information downloaded from our website, identify the website browser, do website user statistics to investigate or send the relevant product or service information that we think is appropriate for you If you do not refuse to receive the message. We may pass your name and address to a third party (such as an express company or supplier) to facilitate delivery.
Note: The express company has the right to ask you to fill in the ID number in order to provide internal customs inspection and check to facilitate the export.
We may retain your order information, but for security reasons we cannot retrieve this information directly. You can log in to your account, access your order details and check your individual order details. You can also manage your personal address, bank details, and subscribed newsletters. It is your responsibility to keep your personal information confidential and not to allow unauthorized third parties to access it. We will not be liable for any improper use of the password.
7.Personal data security
The Company ensures that all collected data is kept safely and confidentially. We will protect your personal information in the following ways:
1) Restrict access to personal data
2) Maintaining technology products to prevent unauthorized access to computer data
3) When the information is not reserved for green purposes, we will destroy your personal data in a safe situation.
The company uses 128-bit Secure Communications End-to-End Privacy Technology (SSL) to process your financial information. The technology requires at least one trillion years to be cracked and is a recognized high-level security measure.
8.Disclosure of personal data
The Company will not share your personal information with other organizations other than the companies that provide the company’s website delivery services and related third parties.
In exceptional circumstances, the company may be required to disclose personal information, for example: Disclosure of personal data if there is reason to believe it may help prevent life or health from being threatened or used for law enforcement purposes.
If you believe that the company violates the Privacy Policy, please email service@mail.dashwisp.com
9.Privacy statement change
The Company reserves the right to modify and change the privacy statement at any time.
Complaint about violation of privacy regulations
If you are dissatisfied with our method of handling customer privacy or complaints, please contact us at service@mail.dashwisp.com